1. Introduction
By accessing our website or purchasing our lighting products and services, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and customers worldwide. If you do not agree, please discontinue use of our website and services.
2. Services
We sell lighting and home décor products online. We do not carry out electrical installation and we do not offer consultation or on-site services. All products are subject to availability and confirmed pricing at the time of purchase.
3. User Responsibilities
By using our website or purchasing from us, you agree to:
- Provide accurate and up-to-date contact and billing information
- Use our website and services only for lawful purposes
- Not misuse, copy, or exploit the site, content, or services in any unauthorized manner
4. Pricing and Payments
- All prices are displayed in the applicable currency (EUR or USD depending on your region).
- Prices may change at any time without prior notice.
- We accept major credit/debit cards and secure online payment gateways.
- Payments are processed through trusted third-party providers; we do not store your full card details.
5. Cancellations and Refunds
Product Returns
- You have a statutory right to withdraw from your order within 14 days of receiving it. In addition, Brightano voluntarily accepts eligible change-of-mind returns for up to 30 days from delivery, subject to the Returns Policy.
- Items must remain unused, undamaged, and returned in their original packaging.
Refund Processing
- Once approved, refunds may take up to 7 business days to be processed back to your original payment method.
6. Intellectual Property
All website content—including logos, graphics, text, images, videos, and product descriptions—is owned by [Company Name], its licensors, suppliers, manufacturers or other respective rights holders, as applicable. You may not copy, reproduce, modify, or distribute any content without our written permission.
7. Limitation of Liability
We are not liable for:
- Delays or damages caused by third-party service providers (shipping, logistics, payment gateways, etc.)
- Faults resulting from improper installation or misuse by the customer
- Temporary website downtime, maintenance issues, or technical errors
Our total liability is limited to the amount paid for the specific product or service associated with the claim.
8. Warranty Disclaimer
- Products may include manufacturer warranties where applicable.
- Service warranties are provided only as outlined in your invoice or service agreement.
- We do not guarantee uninterrupted or error-free website performance.
9. Governing Law
These Terms and Conditions are governed by the laws of Estonia and applicable European Union regulations. Any disputes will be resolved in the courts of Tallinn, Estonia, subject to standard jurisdictional rules.
10. Changes to Terms
We may revise or update these Terms and Conditions at any time. Continued use of our website or services after changes are published constitutes acceptance of the updated terms.
11. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us:
Company Name: [Company Name]Company Number: [Company Number]Email: info@brightano.comAddress: [Registered Address]